I have been going to this shop for many years with three different vehicles. Now they will not work on my vehicles and have poor customer service. They have mechanics who drink and smoke pot while working on your vehicle. If you know one of the mechanics personally and they have an outside of the shop issue with you the shop begins to belittle you as a long time customer and will no longer work on your vehicles even if you have been a great customer and recommended them to many. I loved this place and recommended them to everyone and this is how we ended it. Funny I have a quote from them written but now they “can’t do” a 5 minute job.
I’m sorry that your relationship with this employee didn’t work out but bad mouthing my business I think is in bad form, and I would appreciate if you would retract your statement is not about to take actions against you for slander
My car decided to have some pretty serious engine issues right before Christmas. Nelson was super helpful and they had everything fixed and beautiful in two days! They are always so honest, caring, affordable, and helpful! I could not recommend them more!
At last a garage that cares and fixes it the first time.
Great service and reasonable proce
I have been having my car serviced at The Garage for over 4 years, always Great Customer service, they are able to get me in quickly. I feel like I am treated fair and honestly.
I booked an appointment for today, at 12.00 pm, confirmed by phone, by email and by sms. As soon as I arrived They told me to come back at 2pm (two hours after my appointment and I live 30 minutes from the shop) I came back at 2pm and I still had someone before me. I finally was out at 4.15 pm. All this time wasted just for an oil change. Absolutely unprofessional!
What store was it
***ENTER THIS GARAGE AT YOUR OWN RISK*** My husband took his car to the Collier Blvd location for an oil change. As he was leaving, the mechanic stopped him as oil was leaking out all over the place. They put it back on the rack & it was found to have the wrong type of filter on it. They did the oil change all over again. He brought the car home & didn't drive it for a few days; then after driving, it started leaking oil all over the garage floor. Brought car back & was told it was just dripping from the plan and they would clean it up. Cleaned it, brought it home, drove the car a couple days, & again, oil all over the garage floor & now driveway too. Brought car back again and was now told there was a hairline crack in the oil pan & it had to be replaced; then made a point of saying they didn't do it. Interesting that there was no leak prior to coming to The Garage on Collier. $500+ later, no leak. Very disappointed that they didn't take the responsibility for damaging the oil pan.
When did this happen
I was in florida out of town had to have some work done they did a great job on the my engine swap runs good some small issues and they made it right great place good pepole and honset i highly recomend them for your service