Honest, Fair & Knowledgeable! Owner, Management & Mechanic Staff all possess these important qualities and attributes that will make any vehicle owner feel at ease when needing the services of Big Blue Auto Care. Whether your vehicle servicing needs are large or small, rest assured, the job will get done with every attention to detail. I remember hearing when I was a kid my father mention how hard it was to find an honest & good mechanic. Well, after living & working in Naples for 25 years I am happy to have finally found Big Blue Auto Care. The owner Mike is a great guy! Our family had some special circumstances and needs that Mike went above & beyond to accommodate. His thoughtfulness on both a professional and personal level has spoken volumes to us. Stop in and see the staff at BBAC the next time you are in need of vehicle maintenance or repair. You'll be happy you did. David Naples, FL
Big Blue will give you honest dependability service. Have never found any reason to suspect anything but the best from Big Blue.
Big Blue did a beautiful Job on my Ford 1997 Crown Victoria Auto...no hassle, no scam, no "you need this this and this " ...in fact I know if I have any other situation, I will return immediately...Thanks Brad and Staff...y'all have a great Day...Rad.
I accidently found Big Blue two weeks ago while car shopping with my daughter. We were in a rental car and I was hearing a very strange noise coming from the engine. I pulled in, and I was given immediate attention. The service techs had no reason to think they were going to profit from my visit, but treated me like I had driven in in a Rolls Royce. Thank you gentlemen for you help, your recommendations, and your honesty. I am not new to the car world. My father owned 4 auto parts stores and service centers when I was growing up in the north. I listened to the service tech helping other customers and felt they were very honest and up front with the customers and gave them many options, and never gave them a "sales" job. Big Blue can service your car without voiding your car warranty. They offer discounts and options. Update: Two more visits later to Big Blue and my opinion has only gotten better. Brad helped me choose the right tires for my car based on the performance I wanted. He also discovered I had a bad bearing and directed me to have dealership address the issue even though car was out of year warranty but far from mileage warranty. He could have easily repaired it but felt it was a manufacturer issue, and his advice was spot on. I watched Erick give advice to another customer on an issue. That customer had come to then for a second opinion. The first auto shop wanted to do an expensive repair. Erick pulled part off, showed customer, discussed it, and as it turns out, a big repair was not necessary. I love Big Blues honesty.
They are very honest, on time. Erick is very good goes avobe and beyond to help and you very profesional costomer service and fair price. I recommend it to anyone.
They provide outstanding honest service at Big Blue. I would highly recommend to anyone needing repairs or care for their automobiles. Brad really goes out of his way to make sure you get the best care !! Best in Naples, by far!
As a first time customer that received very professional, courteous and timely service at a reasonable cost, I heartily recommend Big Blue to any and all. Try it - you'll like it!!!
I love this place! My favorite color is blue so walking in this all blue building, inside and out, I can't help but admire it as it is all put together with style! Even the bathroom (in a mechanic shop? yes!) is clean and has positive motivational inspirations on the walls. The men are all so friendly and HELPFUL! I had a problem with my A/C and they fixed that; gave me great tips on what is happening and if any problem to call. Confession: I've called a lot, so much that they even say "Hello Ms. Cooper" in a friendly way and help calm me down each time because I'm in a panic mode when I call. They even went out of their way to accommodate me because of my crazy work schedule; they even offer you coffee or water and some days they make POPCORN! I get my oil changed there, even got new tires and wipers, and they've saved me LOTS of money! THANK YOU BIG BLUE AUTO CARE! GREAT GUYS, GREAT PLACE, GREAT WORK, GREAT PRICES, GREAT SERVICE!!!!!
Base on an article on Weekly News, I went to Big Blue. I wanted to change the oil in my transmission as recommend by the VW dealership ($300) The place looks first class and the gentleman ckecked my oil , show me the sample and assure me that I didn't need any new oil at that time ( saved $100). Results, they are real pros they treat me fairly and honestly and they get a new consumer who will spread the word.
I decided to take my car here last week for an oil change. I was so impressed with the friendly and professional service. I would definitely recommend this business. I know I'll be going back. The oil change didn't take long and the cost was incredibly affordable.